NAGA AI Support Is Now Live
We've fully deployed AI-powered customer support across the entire NAGA ecosystem that is available to every client, right now.
What started as an early rollout has grown into something much bigger. AI Agents, integrated directly into our support environment, are now live across all our platforms, serving our global client base in their own language, at any hour of the day.
From First Step to Full Deployment
Earlier this year, we introduced AI-assisted support as a first step. The results gave us confidence to move fast. Today, that rollout is complete and available to every NAGA client globally.
- Available across all platforms — iOS, Android, and Web
- Instant answers, around the clock — AI Agents handle common questions automatically via chat and email, so you're never waiting in a queue
- Powered by NAGA's own intelligence — Generative AI trained on our content delivers accurate, contextual responses the moment you ask
- Built for a global community — support that speaks your language, wherever you are
Why This Matters to You
No one wants to wait for support when they have a question. With AI Agents connected to NAGA's own knowledge base, clients get accurate answers immediately and without depending on business hours or waiting in line for an agent.
Our human support team remains available for complex queries. AI handles the volume. The experience across both is seamless.
What's Coming Next
This is the foundation, not the finish line. We're already building towards deeper integration with NAGA's core systems, enabling AI to assist with more complex, account-specific interactions via both chat and email. We're also continuing to refine accuracy and expand language coverage as we grow.
"Support is often the moment that defines how a client feels about a brand. With the full deployment of our AI support agents, we're making sure that every interaction is fast, accurate, and available in the client's own language, at any hour, on any platform. This is what scaling client experience looks like." — Tudor Tomescu, Group Deliver Manager, NAGA
